Terms of service

Last updated: October 22, 2026

Overview

This website, cocktailcrate.com, is operated by Cocktail Crate LLC ("Cocktail Crate," "we," "us"). These terms apply to everyone who visits the site or buys from us. By using the site or placing an order, you agree to these terms and to the policies linked below, which are part of them. If you don't agree, please don't use the site.

Related policies: shipping policy, refund policy and privacy policy.

Who can buy

You must be at least 18 years old, or the age of majority where you live, to place an order. We sell and ship only within the lower 48 United States. The information you give us, including your name, email, billing and shipping details, must be true and up to date.

Our products

Cocktail Crate mixers are non-alcoholic. Spirits are not included or sold on this site. Our recipes may call for alcohol; please follow the law where you live and drink responsibly.

We work to show our products, ingredients and colors accurately, but labels, recipes and packaging can change, and colors can look different on different screens. The label on the bottle you receive is the final word on ingredients and nutrition. Always check it, especially if you have allergies or dietary needs. Nothing on this site is medical or nutrition advice.

Orders, pricing and availability

Prices are in US dollars and can change without notice. Products and packs are available while supplies last, and we may change or stop offering any product at any time.

Your order is an offer to buy. The confirmation email we send means we received it, not that we accepted it; we accept your order when we ship it. We may refuse, limit or cancel any order, including orders with pricing or listing errors, orders that look fraudulent, orders we can't ship, and orders we believe are for resale. If we cancel an order you've paid for, we'll refund you in full. Retailers and bars: please see our wholesale page.

Payments

Payment is due when you place your order. Payments are handled by our payment provider; we don't store your full card number. You agree that you're allowed to use the payment method you give us and that your billing details are correct.

Discounts and promotions

Only one discount code can be used per order. Discount codes have no cash value, can't be applied to past orders, and may expire or be withdrawn at any time. Some promotions have their own rules, which we'll show with the offer; those rules apply along with these terms. We may cancel discounts that are misused, resold or obtained by mistake.

Shipping, returns and cancellations

See our shipping policy and refund policy, which are part of these terms.

Accounts

If you create an account with us, keep your login private and let us know right away if you think someone else has used it. You're responsible for activity on your account. You can check out as a guest if you'd rather not have one.

Reviews, comments and ideas

If you send us or post a review, photo, recipe, comment or idea, you confirm that it's yours to share, that it's honest, and that it doesn't break the law or anyone else's rights. You keep ownership of it, and you give us permission to use, show, edit and share it, with or without your name, on our site, in emails and on social media, without paying you. We may remove any content at our discretion. We don't have to keep ideas you send us confidential.

Our content

All content on the site, including text, photos, logos, labels, the Cocktail Crate name and recipes, belongs to Cocktail Crate LLC or its licensors and is protected by law. You're welcome to view, print and share it for your own personal, non-commercial use. Please don't copy, sell or use it commercially without our written permission.

Use of the site

Please don't use the site to:

• break any law or anyone else's rights;
• pretend to be someone else or give false information;
• place fraudulent orders or misuse payment methods or discount codes;
• post anything harmful, abusive, misleading or spammy;
• upload viruses or other harmful code, or try to get around the site's security; or
• scrape, copy or overload the site with bots or other automated tools.

Links and outside services

The site may link to other websites, such as social media, retailers or our wholesale platform. We don't control those sites and aren't responsible for their content, products or privacy practices. Your use of them is up to you and is covered by their own terms.

Disclaimer

To the fullest extent the law allows, the site and our products are provided "as is" and "as available." We don't promise that the site will always be available, error-free or free of viruses, and we disclaim all warranties not stated in these terms, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. Some states don't allow these limits, so they may not all apply to you.

Limits of liability

To the fullest extent the law allows, Cocktail Crate LLC and its owners, employees and partners are not liable for indirect, incidental, special, punitive or consequential damages, including lost profits, arising from the site or our products. Our total liability for any claim related to an order is limited to the amount you paid for that order. Nothing in these terms limits liability that can't be limited by law. Please drink responsibly and never drink and drive.

Indemnification

If someone brings a claim against us because you broke these terms or the law, or because of content you sent us, you agree to cover our reasonable costs, including legal fees, and to hold Cocktail Crate LLC and its owners, employees and partners harmless.

Ending access

We may suspend or end your access to the site or your account if you break these terms. Sections that by their nature should continue, such as payment, content, disclaimers, limits of liability, indemnification and disputes, still apply afterward.

Notices by email

You agree that we can send you order and account notices by email or by posting them on the site, and that these count as written notice.

Disputes

If you have a problem with an order or with us, please contact us first at info@cocktailcrate.com or 231-922-8292. Most issues can be sorted out quickly. If we can't resolve it within 30 days of your message, either of us may take the matter to the state or federal courts located in Michigan, and you and we agree to those courts' jurisdiction. You may also bring an eligible claim in small claims court.

Governing law

These terms are governed by the laws of the State of Michigan, without regard to its conflict-of-law rules.

General

If any part of these terms is found unenforceable, the rest stays in effect, and that part will be enforced as closely to its intent as the law allows. If we don't enforce a term right away, we haven't given up the right to enforce it later. These terms, with the policies linked above, are the full agreement between you and us about the site and your purchases. Section headings are for convenience only.

Changes

We may update these terms from time to time and will change the "last updated" date when we do. The version posted when you place an order applies to that order. If you keep using the site after an update, you accept the new terms.

Contact

Cocktail Crate LLC, 13975 S Robinson Rd., Traverse City, MI 49684. Phone: 231-922-8292. Email: info@cocktailcrate.com